FAQ

We specialize in premium knives including Assisted Opening Folding Pocket Knives, Automatic Knives, Barlow Pocket Knives, Bowie Fixed Blade Knives, and more. We carry reputable brands like Boker with specific collections such as Boker Kalashnikov and Boker Strike.

Knife laws vary by jurisdiction. We offer California Legal Automatics for restricted areas, but ultimately customers are responsible for ensuring automatic knives and other blade types are legal in their location. Please check your local regulations before purchasing.

We offer fixed blade knives with various handle materials including Composition, Micarta, Stag, and Wood handles to suit different preferences and uses.

Yes, we occasionally offer limited edition knives perfect for collectors. These are often highlighted in our product collections.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption to protect your payment information and ensure secure transactions.

Order modifications or cancellations are possible within the first 12 hours after placement. Please contact us immediately at [email protected] with your order number.

We offer global delivery service worldwide, excluding Asia and select remote locations. Please check your address during checkout to confirm delivery availability to your area.

We offer two reliable shipping options:

Standard Shipping – $12.95
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Ideal for faster delivery with premium carrier service and full tracking.

Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Requirements: Available for orders of $50 or more
Our economy option provides cost-effective delivery while maintaining reliability.

Order processing typically takes 1-2 business days for verification and preparation before dispatch.

Yes, all orders include tracking numbers. You’ll receive updates via email from dispatch to delivery.

International customers are responsible for any customs duties, taxes, or import regulations in their country. These fees are not included in our shipping costs.

We stand behind the quality of every knife in our collection. If you’re not completely satisfied with your purchase, you have 15 days from the delivery date to initiate a return.

Please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the process.

Items must be returned in original condition, unused, with all original packaging and documentation.

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

No, you can checkout as a guest. However, creating an account allows you to track orders more easily and saves your information for future purchases.

For any inquiries, including delivery-related questions, contact our customer service team at [email protected]. We’re here to ensure your Premium Knife Shop experience is exceptional from selection to delivery.

We strive to respond to all customer inquiries within 24 hours during business days.